Operators search CrewFinder by city, region, and radius. Your locations are what put your company on the map — literally and figuratively. This article walks you through adding your head office, additional offices or yards, setting a service radius, and using the 24/7 dispatch flag.
Where to find the Locations section
Open your manage dashboard, click the Profile tab, and either scroll to the Locations section or click “Locations” in the pill-bar at the top of the page.
Why locations matter
Every location you add does three things at once:
- Puts a pin on the CrewFinder map so operators browsing geographically can see you.
- Feeds the location-based search (e.g., “welders near Red Deer”) — if your service radius covers their search area, you show up.
- Appears on your public profile so visitors can see exactly where you're based and where you work.
Adding a location
Click + Add Location
You'll find the button at the top-right of the Locations section. This opens a blank form.
Name the location
Give it a friendly internal name like “Headquarters”, “Denver Office”, or “Grande Prairie Yard”. If you leave it blank, the city/province will be used as the name.
Enter a full address
Street address, city, province/state, postal code, and country. The full address lets us geocode the location accurately so you appear in the right searches.
Tick Headquarters (if this is your main office)
You can only mark one location as HQ. The HQ is the one displayed most prominently on your profile and used as the default in regional analytics.
Set an optional service radius
How far from this location you're willing to travel for work, in miles. Leave it blank if you don't want a radius applied.
Tick 24/7 Operations (optional)
Flag this if you dispatch around the clock from this location. It displays a “24/7” badge on your profile and is a signal operators filter on for emergency work.
Save
Click Save Location. The pin appears on your profile and map immediately.
Use a full street address, not just a city
Street addresses let us place your pin accurately and help you rank in neighbourhood-level searches. If you genuinely don't have a street address (e.g., a laydown yard on a rural road), the city and province will still work.
Setting a sensible service radius
Your service radius is the distance (in miles) from a location that you'll actually travel for work. Operators searching within that radius will see you. Some things to keep in mind:
- Be realistic. A 500-mile radius looks impressive but hurts you if you don't actually bid work that far out — operators expect a call-back.
- Cover mobilisation zones. If you regularly truck equipment 150 miles on a job, use 150.
- Skip the radius if you're truly nationwide. Add multiple locations instead (e.g., one per region) so you show up as a local option from each.
When to add multiple locations
Add more than one location when you have:
- A separate office or branch in another city
- A remote yard, shop, or laydown where crews and equipment actually stage from
- Coverage of two distinct service areas (e.g., Calgary + Fort McMurray) that can't realistically be covered by one radius
Don't pad the list
Every location should be a real place you dispatch from, not just a city you'd be willing to drive to. Padding the list with fake offices makes you look less trustworthy to buyers who know the area.
Editing or removing a location
In the Locations section, each existing location shows an Edit link. Click it to open the same form in edit mode and change any field, including making it your HQ. To remove a location, open it for editing and use the Delete control at the bottom of the form.
You need at least one location
CrewFinder requires every claimed company to have at least one location. Deleting your last location will leave you off the map and out of location searches. Add a replacement first if you're moving or consolidating.
About the 24/7 dispatch flag
The “24/7 Operations” checkbox is for locations where you can actually answer a call and mobilise outside business hours — a manned dispatch line, a rotating on-call, that sort of setup. Operators searching for emergency work filter by this, so it's powerful when it applies but misleading if it doesn't.
If the map pin is in the wrong place
Our geocoding is accurate most of the time, but occasionally — especially for rural addresses, industrial parks, or brand-new developments — a pin can land in the wrong spot. If yours looks off:
- Check the full address you entered is spelled correctly, including the postal code.
- Re-save the location (that triggers a fresh geocode).
- If it's still wrong, email support@crewfinder.info with your company name and the correct coordinates or a Google Maps link. We'll fix the pin manually.
Was this article helpful?
Need more help? Contact support
Related articles
How to Update Your Company Contact Info
Change your company's phone number, email, website, or address on CrewFinder.
How to Improve Your Listing
Practical tips to make your CrewFinder profile more visible in search results and more compelling to operators.
My Company Isn't Showing Up in Search
Troubleshooting steps if your company isn't appearing in CrewFinder search results.