If you can't find your company in CrewFinder search results, there are a few common reasons and fixes.
Check your search terms
Try searching for your exact company name. If your company has a common abbreviation or goes by a different name than its legal name, try both. For example, if your company is registered as "ABC Industrial Services Ltd." but everyone calls it "ABC Industrial", try both variations.
Your company might not be listed yet
CrewFinder's directory is built from public registries and industry databases, but not every company is included automatically. If your company isn't listed:
- Create a new listing. It's free and takes about 2 minutes
- Once listed, your company will appear in search results and on the map
Your profile may be incomplete
Profiles with more information rank higher in search results. If your listing exists but is hard to find, make sure you've filled in:
- Company name and description
- At least one service location with an accurate address
- Primary trade and sector
- Contact information
Claim your profile
Unclaimed profiles have minimal information. Claiming your listing lets you fill in all the details that help you show up in relevant searches. See How to Claim Your Company Profile for instructions.
Location-based search issues
If you show up in general searches but not location-based ones, check your service locations. Make sure your addresses are accurate and your service radius is large enough to cover the areas you work in.
Still not showing up?
If you've checked all of the above and your company still isn't appearing, email support@crewfinder.info with your company name and we'll investigate.
Was this article helpful?
Need more help? Contact support
Related articles
How to Improve Your Listing
Practical tips to make your CrewFinder profile more visible in search results and more compelling to operators.
What Sectors and Regions Can I List Under?
A breakdown of the industries, trades, and geographic regions covered by CrewFinder.
Common Sign-In Issues
Solutions for the most common sign-in and account problems on CrewFinder.